Tidio
Customer service platform with live chat and Lyro AI agent
Overview
Tidio combines live chat, ticketing and the Lyro AI agent, which answers customer questions from a business's knowledge base. It is aimed at small and mid-sized online businesses and e-commerce stores.
Good for
Key features
- Live chat and ticketing
- Lyro AI agent for customer questions
- Flows for no-code automation
- Analytics and reporting
- E-commerce platform integrations
Pricing
| Plan | Billed monthly | Billed yearly | Notes |
|---|---|---|---|
| Free | Free | — | per month |
| Starter | $24.17/mo | — | per month |
| Growth | $49.17/mo | — | per month |
| Plus | $300/mo | — | per month |
| Lyro AI Agent | $32.50/mo | — | per month |
| Flows | $24.17/mo | — | per month |
Read from the official pricing page on 4 Oct 2026. Prices in USD per month: the only currency the page showed us, so UK prices may differ. A dash means that billing option isn't shown.
Free tier
50 billable conversations, 10 seats, live chat and ticketing, one-off 50 Lyro AI conversations, 100 Flows visitors.
Alternatives to Tidio
Change timeline
Every change we've confirmed on the official pricing page: prices, plans, the free tier and restrictions. Each one was seen on two checks in a row.
No changes since tracking began; last checked 4 Oct 2026. We re-read the pricing page every day.